Your Privacy Matters
At Juan368, we take your privacy seriously. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and what rights you have as a registered player. No vague language, no hidden clauses — just straight talk about how we handle your information.
Privacy at a Glance
Before you dive into the full policy, here's a quick look at the six core privacy commitments Juan368 makes to every Filipino player on the platform.
All data transmitted between your device and Juan368 servers is protected by SSL/TLS encryption. Your personal and financial information travels securely every single time.
Juan368 does not sell, rent, or trade your personal information to any third party for marketing purposes. Your data is yours — we use it to run the platform, not to profit off it.
Juan368 operates in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173). We follow the guidelines set by the National Privacy Commission (NPC) in handling all player data.
You have the right to access, correct, update, and delete your personal data held by Juan368. We make it easy to exercise your rights directly through your account or by contacting our support team.
Juan368 uses cookies to improve your experience and keep the platform running efficiently. We explain exactly what cookies we use and why, and you can manage your preferences at any time.
In the unlikely event of a data breach that affects your personal information, Juan368 will notify affected players promptly and report the incident to the NPC as required by Philippine law.
Full Privacy Policy
Effective: June 1, 2025 | Applies to all users of juan368.click
Juan368 is an online gaming and sports betting platform operated under juan368.click, serving players across the Philippines. When this Privacy Policy refers to "Juan368," "we," "us," or "our," it means the company operating the juan368.click platform and all its associated services — including Tongits, Bingo, Fishing Games, Basketball Betting, Boxing Betting, Volleyball Betting, and all other features available on the site.
Juan368 acts as the Data Controller for all personal information collected from players and site visitors. This means we determine the purpose and means of processing your personal data, and we are responsible for ensuring it is handled in accordance with the Philippine Data Privacy Act of 2012 (RA 10173).
Juan368 collects different types of personal data depending on how you interact with the platform. Here is a breakdown of the categories we process:
Note: Juan368 does not collect sensitive personal information (such as political opinions, religious beliefs, or health data) unless required for responsible gaming compliance or as mandated by applicable law.
Juan368 collects personal data through the following means:
Juan368 processes your personal data for specific, legitimate purposes. Here is a clear breakdown:
| Purpose | Data Used |
|---|---|
| Account creation and management | Name, email, mobile number, date of birth |
| Identity verification (KYC/AML compliance) | Government ID, selfie, address proof |
| Processing deposits and withdrawals | Financial account details, transaction history |
| Delivering platform features and games | Account data, usage data |
| Fraud prevention and security monitoring | IP address, login data, transaction patterns |
| Customer support and dispute resolution | Contact details, communication records |
| Responsible gaming monitoring | Betting activity, session data, self-exclusion records |
| Platform improvement and analytics | Usage data, device data (aggregated and anonymised) |
| Promotional communications (with consent) | Email address, mobile number |
| Regulatory compliance and reporting | Identity and financial data |
Juan368 processes your personal data based on the following legal grounds under the Philippine Data Privacy Act of 2012:
Juan368 does not sell your personal data. We may share your information with carefully selected third parties only in the following circumstances:
International Transfers: Where any of the above third parties are based outside the Philippines, Juan368 ensures appropriate safeguards are in place to protect your data in accordance with RA 10173 and NPC guidelines.
Juan368 uses cookies — small text files stored on your device — to make the platform work properly and improve your experience. Here is a breakdown of the types of cookies we use:
You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect how juan368.click works on your device.
Juan368 keeps your personal data only for as long as necessary for the purposes outlined in this Privacy Policy, or as required by Philippine law. Specific retention periods include:
When your data is no longer required, Juan368 will securely delete or anonymise it in accordance with our data disposal procedures.
Protecting your personal data is a serious responsibility for Juan368. We have put in place a range of technical and organisational measures to keep your information safe:
While Juan368 takes all reasonable steps to protect your data, no online platform can guarantee 100% security. We encourage you to use a strong password and enable 2FA on your account.
Under the Philippine Data Privacy Act of 2012, you have the following rights regarding your personal data held by Juan368:
Request a copy of the personal data Juan368 holds about you.
Ask us to correct any inaccurate or incomplete personal data.
Request deletion of your data where there is no lawful basis to retain it.
Object to certain types of processing, including direct marketing.
Receive your data in a structured, machine-readable format.
Withdraw any consent-based processing at any time, without penalty.
To exercise any of these rights, contact Juan368 at support@juan368.click. We will respond within the timeframe required by the NPC — typically within 15 business days. You also have the right to lodge a complaint with the National Privacy Commission if you believe your rights under RA 10173 have been violated.
Juan368 is strictly an adults-only platform. We do not knowingly collect personal data from anyone under 18 years of age. Age verification is a mandatory part of the account registration and KYC process.
If Juan368 becomes aware that personal data has been collected from a minor — whether through misrepresentation during registration or any other means — we will immediately close the associated account, refund any uninvested deposits, and delete the minor's personal data without delay.
If you are a parent or guardian and believe your child has registered on Juan368, please contact us immediately at support@juan368.click.
The Juan368 platform may reference or link to third-party services such as payment providers. These third parties have their own privacy policies that are independent of Juan368. We are not responsible for the privacy practices of any external service.
When you leave juan368.click and interact with a third-party payment gateway (such as GCash or Maya), that interaction is governed by the relevant provider's privacy policy. Juan368 encourages you to review those policies before submitting any personal data to those services.
Juan368 may update this Privacy Policy from time to time to reflect changes in the law, our operations, or how we handle personal data. When changes are made:
We recommend reviewing this page periodically to stay informed about how Juan368 protects your privacy.
If you have questions about this Privacy Policy, how Juan368 handles your personal data, or how to exercise your data subject rights, please get in touch:
Juan368 has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with RA 10173 and this Privacy Policy. All data-related concerns are routed to the DPO for review and response.
NPC Complaints: You have the right to file a complaint with the National Privacy Commission (NPC) if you believe Juan368 has violated your data privacy rights. Visit the NPC website for information on how to submit a complaint.
Built for Filipino Players
Juan368 handles personal data the way we'd want our own data handled — with care, purpose, and full transparency. We designed this Privacy Policy to be readable, not buried in legal jargon that most people skip. If something here is still unclear, our support team is always happy to explain it in plain Filipino terms.
Whether you're depositing via GCash, betting on your favorite PBA team, or playing a round of Tongits, your personal data is protected at every step. That's not a marketing line — it's how Juan368 is built.
Secure & Transparent
From the moment you register a Juan368 account to every bet you place and every withdrawal you request, your personal data is handled with the highest level of care. We encrypt your data in transit and at rest, restrict access to authorised personnel only, and monitor the platform continuously for suspicious activity.
Filipino players deserve a platform that takes data privacy as seriously as game fairness. Juan368 is committed to both. If you ever have concerns about how your information is being used, just reach out — we'll give you a straight answer, not a PR spin.
Join Juan368 Today
Now that you know how Juan368 handles your data, you can play with peace of mind. Register for free, deposit via GCash or Maya, and enjoy fair, secure online gaming built for every Filipino.