Juan368 Terms and Conditions – Rules of Play

1 Acceptance of Terms

Welcome to Juan368. These Terms and Conditions ("Terms") govern your access to and use of the Juan368 platform, including all games, betting services, promotions, and related content available at juan368.click. By registering an account, making a deposit, or participating in any game or betting activity on Juan368, you confirm that you have read, understood, and agreed to be bound by these Terms in full.

If you do not agree with any part of these Terms, please do not create an account or use the platform. Your continued use of Juan368 after any update to these Terms constitutes your acceptance of the revised version.

2 Eligibility & Registration

To register and use Juan368, you must meet the following eligibility requirements:

• You must be at least 18 years of age. Juan368 strictly does not allow minors to register or access any gaming services.
• You must be a resident of the Philippines or otherwise accessing the platform from a jurisdiction where online gaming is permitted by law.
• You may only register one (1) account per person. Creating multiple accounts — even with different contact details or devices — is a violation of these Terms.
• You must provide accurate, truthful, and up-to-date personal information during registration, including your full legal name, date of birth, and valid Philippine contact details.
• You must not be an employee, contractor, agent, or close relative of any employee of Juan368 or its affiliated companies.

Juan368 reserves the right to request identity verification documents at any time. Accepted documents include any valid Philippine government-issued ID (PhilSys, Passport, Driver's License, SSS/UMID, Voter's ID). Failure to complete verification when requested may result in account suspension and withholding of withdrawals until the process is completed.

3 Account Security

Your Juan368 account is your sole responsibility. You are accountable for all activity that occurs under your login credentials, whether or not you personally authorised it. Keep your password private and never share it with anyone — not even with Juan368 customer support agents, who will never ask for your password.

• Use a strong, unique password that you do not use on any other platform.
• Enable two-factor authentication (2FA) if available in your account settings — highly recommended.
• Log out after each session, especially on shared or public devices.
• Notify Juan368 support immediately at support@juan368.click if you suspect unauthorised access to your account.

Juan368 will not be liable for losses resulting from unauthorised access caused by your failure to maintain account security. Accounts found to be shared with or used by another person may be suspended without prior notice.

4 Deposits & Payments

All deposits on Juan368 are processed in Philippine Peso (₱). The following payment methods are accepted on the platform:

• E-wallets: GCash, Maya (formerly PayMaya), GrabPay, Coins.ph
• Bank Transfers: InstaPay, PESONet, BDO, BPI, UnionBank online banking
• Cards: Visa and Mastercard debit/credit cards issued by Philippine banks

Minimum deposit amounts and processing times vary by payment method and are detailed on the Deposit page within your Juan368 account. Deposits are generally credited instantly or within a few minutes for most methods.

Juan368 does not charge fees on standard deposits, but your bank or e-wallet provider may apply their own transaction charges. Check with your payment provider for details.

5 Withdrawals

Juan368 processes withdrawal requests as quickly as possible, typically within 1–3 business days depending on your chosen method. To request a withdrawal:

• Your account must be fully verified (KYC completed).
• Withdrawals can only be sent to the same payment method used for your most recent deposit, or a verified method linked to your account.
• Minimum withdrawal amounts apply and are listed on the Withdrawal page in your account dashboard.
• Any active bonus wagering requirements must be fulfilled before a withdrawal can be processed.

Juan368 reserves the right to request additional documentation before processing withdrawal requests above certain thresholds. This is a standard anti-money laundering (AML) compliance measure, not a sign that anything is wrong with your account.

6 Bonuses & Promotions

Juan368 offers a range of promotions and bonuses to both new and existing players. All bonuses are subject to wagering requirements unless otherwise stated. Here are the general rules that apply to all Juan368 promotions:

• Bonuses are credited to your account after the qualifying deposit or action is confirmed.
• Standard wagering requirement: the bonus amount must be wagered a set number of times (specified per promotion) before withdrawal is permitted.
• Only one bonus can be active at a time unless a promotion explicitly states otherwise.
• Bonuses are non-transferable and have no cash value until wagering requirements are met.
• Juan368 reserves the right to modify or cancel any promotion at any time, with notice provided via the platform where possible.
• Any attempt to abuse, manipulate, or exploit bonus terms — including using multiple accounts — will result in immediate cancellation of all bonuses and possible permanent account closure.

7 Betting & Gaming Rules

All games and betting activities on Juan368 — including but not limited to basketball betting, boxing betting, volleyball betting, Tongits, Bingo, and fishing games — are governed by the specific rules published for each game or sport on the platform. General rules that apply across the board include:

• Once a bet is confirmed, it cannot be cancelled, modified, or refunded unless the specific game rules state otherwise (e.g., event cancellation or postponement).
• In the event of a technical failure during gameplay, Juan368 will review the affected round based on server-side records. The outcome of any completed round as recorded by the Juan368 server is final.
• Minimum and maximum bet amounts are set per game and may vary by sport, event, or account tier.
• Juan368 reserves the right to void bets placed on markets that were set incorrectly due to a system or human error.
• All odds displayed on Juan368 are subject to change until a bet is confirmed. The odds at the time of confirmation are the odds that apply to your wager.

8 Prohibited Activities

The following activities are strictly prohibited on Juan368. Engaging in any of them may result in immediate account suspension, forfeiture of funds, and referral to the appropriate authorities:

• Registering multiple accounts to exploit bonuses or circumvent account restrictions.
• Using bots, scripts, or automated tools to interact with the platform.
• Engaging in any form of match-fixing, collusion, or fraudulent betting activity.
• Attempting to access or interfere with another player's account.
• Using Juan368 for money laundering or any other illegal financial activity.
• Providing false or misleading information during registration or verification.
• Allowing a minor to access or use your Juan368 account under any circumstances.
• Engaging in abusive, threatening, or harassing behaviour towards Juan368 staff or other players.

9 Responsible Gaming

Juan368 takes responsible gaming seriously. We want every Kabayan on the platform to enjoy their experience — and that means keeping gaming fun, not stressful. We provide a range of tools to help you stay in control:

• Deposit Limits: Set daily, weekly, or monthly deposit caps directly from your account settings.
• Session Time Reminders: Get notified after a set period of continuous play.
• Cooling-Off Period: Temporarily suspend your account for a period of your choice.
• Self-Exclusion: Request a longer-term or permanent ban from the platform if you feel you need a complete break.

If gaming has stopped being fun and is causing you or someone you know financial or emotional distress, please visit our Responsible Gaming page for resources and support. There is no shame in asking for help — we're here to support you.

10 Intellectual Property

All content on Juan368 — including but not limited to logos, graphics, game interfaces, software, text, and brand assets — is the exclusive property of Juan368 or its licensors. You are not permitted to copy, reproduce, distribute, or create derivative works from any Juan368 content without prior written permission.

The Juan368 name and logo are registered trademarks. Unauthorised use of the brand identity in any form is strictly prohibited and may result in legal action.

11 Limitation of Liability

Juan368 is provided on an "as is" and "as available" basis. While we make every effort to keep the platform running smoothly 24/7, we cannot guarantee uninterrupted or error-free service. To the maximum extent permitted by applicable Philippine law, Juan368 shall not be liable for:

• Any loss of funds resulting from service outages, technical errors, or third-party payment provider issues beyond our control.
• Any indirect, incidental, or consequential losses arising from your use of the platform.
• Losses resulting from your failure to comply with these Terms or secure your account credentials.

Nothing in these Terms excludes or limits liability for fraud, gross negligence, or any matter that cannot be excluded under Philippine law.

12 Amendments to These Terms

Juan368 reserves the right to update or amend these Terms at any time. When changes are made, the revised Terms will be published on this page with an updated effective date. Where the changes are material, Juan368 will notify registered players via email or an in-platform notification.

Your continued use of Juan368 after the effective date of any amendment constitutes your acceptance of the updated Terms. If you disagree with any change, you may close your account by contacting our support team.

13 Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of the Philippines. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the Philippine courts, unless otherwise resolved through the dispute resolution process outlined in these Terms.

Juan368 operates in compliance with applicable Philippine online gaming regulations. Players are responsible for ensuring that their use of Juan368 complies with the laws applicable in their jurisdiction.

14 Contact Us

Got questions about these Terms? Our support team is available around the clock to help. You can reach Juan368 through the following channel:

• Email: support@juan368.click
• FAQ: Visit our FAQ page for quick answers to common questions.

When contacting support regarding a Terms-related concern, please provide your registered account username and a clear description of your query so we can assist you as quickly as possible.